Terms of Use | QaVureli<\/title><\/p>\n<style>\n<p>:root{\n --theme-primary:#C45C26;\n --theme-secondary:#8C3E14;\n --ink:#15171b;--body:#4d535b;--muted:#767d86;--line:#e2e5e9;--wash:#f7f8f9;--paper:#ffffff;\n --max:1240px;\n}\n*{box-sizing:border-box}\nhtml{scroll-behavior:smooth}\nbody{margin:0;background:var(--paper);color:var(--ink);font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,\"Segoe UI\",Arial,sans-serif;font-size:16px;line-height:1.7}\na{color:var(--theme-primary);font-weight:700;text-underline-offset:3px}\na:hover{color:var(--theme-secondary)}\na:focus-visible,summary:focus-visible{outline:3px solid var(--theme-primary);outline-offset:3px;border-radius:4px}\n.wrap{max-width:var(--max);margin:0 auto;padding:28px 28px 72px;overflow-wrap:anywhere}\n.mast{display:grid;grid-template-columns:92px minmax(0,1fr);border-top:1px solid var(--ink);border-bottom:1px solid 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a:hover{color:var(--theme-primary)}.clause{display:grid;grid-template-columns:110px minmax(0,1fr);gap:28px;padding:28px 0;border-bottom:1px solid var(--line)}.clause:first-of-type{border-top:1px solid var(--ink)}.clause-no{font-size:1.7rem;line-height:1;color:var(--theme-primary);font-weight:850;letter-spacing:-.03em}.clause h2{font-size:1.15rem}.clause p:last-child,.clause ul:last-child{margin-bottom:0}\n@media(max-width:800px){.toc{columns:2}.clause{grid-template-columns:70px minmax(0,1fr)}}@media(max-width:520px){.toc{columns:1}.clause{grid-template-columns:1fr;gap:8px}.clause-no{font-size:1rem}}<\/p>\n<\/style>\n<p><main class=\"wrap\"><\/p>\n<header class=\"mast\">\n<div class=\"mast-code\">Legal \/ 06<\/div>\n<div class=\"mast-copy\">\n<div class=\"mast-meta\"><span><strong>QaVureli<\/strong><\/span><span>Last updated: 23 September 2026<\/span><\/div>\n<h1>Terms of Use<\/h1>\n<p class=\"intro\">The terms that govern website use, orders, payment, delivery, returns, refunds and applicable statutory consumer rights.<\/p>\n<\/div>\n<\/header>\n<nav class=\"toc\" aria-label=\"Terms sections\"><a href=\"#t01\">01. Scope<\/a><a href=\"#t02\">02. Website Use<\/a><a href=\"#t03\">03. Product Information<\/a><a href=\"#t04\">04. Prices and Taxes<\/a><a href=\"#t05\">05. Orders<\/a><a href=\"#t06\">06. Order Acceptance<\/a><a href=\"#t07\">07. Processing<\/a><a href=\"#t08\">08. Cancellation<\/a><a href=\"#t09\">09. Address Changes<\/a><a href=\"#t10\">10. Payments<\/a><a href=\"#t11\">11. Shipping Fees<\/a><a href=\"#t12\">12. Free Shipping<\/a><a href=\"#t13\">13. Dispatch<\/a><a href=\"#t14\">14. Estimated Delivery<\/a><a href=\"#t15\">15. Tracking<\/a><a href=\"#t16\">16. Customs and Import Duties<\/a><a href=\"#t17\">17. Lost Parcels<\/a><a href=\"#t18\">18. EU Right of Withdrawal<\/a><a href=\"#t19\">19. Returns<\/a><a href=\"#t20\">20. Return Shipping<\/a><a href=\"#t21\">21. Exchanges<\/a><a href=\"#t22\">22. Defective, Incorrect or Incomplete Goods<\/a><a href=\"#t23\">23. Refunds<\/a><a href=\"#t24\">24. Personalised Goods Exception Where Applicable<\/a><a href=\"#t25\">25. Statutory Consumer Rights<\/a><a href=\"#t26\">26. Intellectual Property<\/a><a href=\"#t27\">27. Liability<\/a><a href=\"#t28\">28. Privacy<\/a><a href=\"#t29\">29. Changes<\/a><a href=\"#t30\">30. Contact<\/a><\/nav>\n<section class=\"clause\" id=\"t01\">\n<div class=\"clause-no\">01<\/div>\n<div>\n<h2>Scope<\/h2>\n<p>These Terms of Use apply to the use of qavureli.com and purchases made from QaVureli, operated by Chongqing Sifangjin Trading Co., Ltd.. Mandatory statutory consumer rights remain unaffected.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"t02\">\n<div class=\"clause-no\">02<\/div>\n<div>\n<h2>Website Use<\/h2>\n<p>You may use the website for lawful personal shopping and information purposes. You must not interfere with website operation, misuse content, attempt unauthorized access or use the website in a way that violates applicable law.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"t03\">\n<div class=\"clause-no\">03<\/div>\n<div>\n<h2>Product Information<\/h2>\n<p>We aim to present product descriptions, images, sizes and other product information clearly. Minor differences may arise from display settings or reasonable production variation. Product-specific information shown on the product page applies to that product.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"t04\">\n<div class=\"clause-no\">04<\/div>\n<div>\n<h2>Prices and Taxes<\/h2>\n<p>Displayed product prices include applicable tax according to the website’s pricing configuration. Customs duties and import charges are separate where applicable.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"t05\">\n<div class=\"clause-no\">05<\/div>\n<div>\n<h2>Orders<\/h2>\n<p>Submitting an order is an offer to purchase the selected products. You are responsible for reviewing order details, delivery information and payment information before submitting the order.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"t06\">\n<div class=\"clause-no\">06<\/div>\n<div>\n<h2>Order Acceptance<\/h2>\n<p>An order is accepted when it is confirmed for fulfilment. We may decline or cancel an order where permitted by law, including for payment issues, suspected fraud, stock problems, obvious pricing errors or other legitimate operational reasons.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"t07\">\n<div class=\"clause-no\">07<\/div>\n<div>\n<h2>Processing<\/h2>\n<p>Orders are usually processed within 1\u20133 business days.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"t08\">\n<div class=\"clause-no\">08<\/div>\n<div>\n<h2>Cancellation<\/h2>\n<p>You may request order cancellation before dispatch by contacting support@qavureli.com. After dispatch, cancellation cannot be guaranteed.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"t09\">\n<div class=\"clause-no\">09<\/div>\n<div>\n<h2>Address Changes<\/h2>\n<p>You may request a delivery-address change before dispatch. After a parcel has been accepted by the carrier, a change cannot be guaranteed and may depend on carrier handling.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"t10\">\n<div class=\"clause-no\">10<\/div>\n<div>\n<h2>Payments<\/h2>\n<p>Payments are processed through Stripe. Primary card methods are Visa, Mastercard, American Express, JCB, Discover and Diners Club. Additional payment options may be available where displayed on the Payment or Checkout page.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"t11\">\n<div class=\"clause-no\">11<\/div>\n<div>\n<h2>Shipping Fees<\/h2>\n<p>Standard shipping is 6$ for orders below the free-shipping threshold.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"t12\">\n<div class=\"clause-no\">12<\/div>\n<div>\n<h2>Free Shipping<\/h2>\n<p>Orders meeting 50 qualify for free standard shipping.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"t13\">\n<div class=\"clause-no\">13<\/div>\n<div>\n<h2>Dispatch<\/h2>\n<p>Orders are dispatched within 3 business days.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"t14\">\n<div class=\"clause-no\">14<\/div>\n<div>\n<h2>Estimated Delivery<\/h2>\n<p>Estimated transit time is 7\u201315 business days after dispatch. Delivery estimates may vary because of destination, carrier operations, customs processing, peak periods, weather, public holidays or other circumstances outside reasonable control. These estimates do not limit obligations imposed by applicable law.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"t15\">\n<div class=\"clause-no\">15<\/div>\n<div>\n<h2>Tracking<\/h2>\n<p>All orders include shipment tracking. Tracking information is provided after dispatch once tracking data becomes available.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"t16\">\n<div class=\"clause-no\">16<\/div>\n<div>\n<h2>Customs and Import Duties<\/h2>\n<p>For international orders, customs duties, import charges or customs-handling charges imposed by the destination may be the customer’s responsibility where applicable. Mandatory applicable law prevails where it requires a different allocation of responsibility.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"t17\">\n<div class=\"clause-no\">17<\/div>\n<div>\n<h2>Lost Parcels<\/h2>\n<p>If a parcel appears significantly delayed or lost, contact support@qavureli.com. We will review the tracking and investigate with the relevant carrier. If the parcel is confirmed lost, we will offer a reshipment or refund.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"t18\">\n<div class=\"clause-no\">18<\/div>\n<div>\n<h2>EU Right of Withdrawal<\/h2>\n<p>Where EU distance-selling rules apply, consumers generally have a statutory right to withdraw from the purchase within 14 days after receiving the goods, without giving a reason. This statutory right is separate from the normal commercial return policy.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"t19\">\n<div class=\"clause-no\">19<\/div>\n<div>\n<h2>Returns<\/h2>\n<p>For items covered by the normal return policy, contact support@qavureli.com within 14 calendar days after receipt to register a return. The registered address is not automatically the return address; return instructions will provide the correct return location.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"t20\">\n<div class=\"clause-no\">20<\/div>\n<div>\n<h2>Return Shipping<\/h2>\n<p>For change-of-mind, size-preference or other non-defective returns, the customer pays return shipping. For damaged, defective, incorrect or incomplete goods, the merchant pays the applicable return shipping cost. For EU statutory withdrawal, the customer bears return shipping where this responsibility was properly disclosed and applicable law permits it.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"t21\">\n<div class=\"clause-no\">21<\/div>\n<div>\n<h2>Exchanges<\/h2>\n<p>Direct exchanges are supported. For a normal non-defective exchange, the customer pays the return shipping cost and the replacement shipment cost. For damaged, defective, incorrect or incomplete goods, the merchant pays the applicable return and replacement shipping costs. No restocking fee is charged.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"t22\">\n<div class=\"clause-no\">22<\/div>\n<div>\n<h2>Defective, Incorrect or Incomplete Goods<\/h2>\n<p>If goods are damaged, defective, incorrect or incomplete, contact support@qavureli.com. The merchant will bear applicable shipping costs required to provide the appropriate resolution. Mandatory rights for non-conforming goods remain unaffected.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"t23\">\n<div class=\"clause-no\">23<\/div>\n<div>\n<h2>Refunds<\/h2>\n<p>Approved refunds are generally returned to the original payment method. Our internal processing target is within 7 business days after returned goods are received and the necessary review is completed. This target does not replace or extend a mandatory statutory refund deadline. Where EU statutory withdrawal applies, refund timing and any permitted withholding until goods are returned or evidence of return is supplied follow applicable law.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"t24\">\n<div class=\"clause-no\">24<\/div>\n<div>\n<h2>Personalised Goods Exception Where Applicable<\/h2>\n<p>If made-to-order, custom-made or clearly personalised goods are offered and an applicable statutory withdrawal exception applies, such goods may be excluded from change-of-mind withdrawal to the extent permitted by law. This does not exclude rights relating to defective, damaged, incorrect goods, merchant production errors or other mandatory statutory rights.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"t25\">\n<div class=\"clause-no\">25<\/div>\n<div>\n<h2>Statutory Consumer Rights<\/h2>\n<p>Nothing in these Terms limits Mandatory Statutory Consumer Rights. Any term that cannot lawfully exclude or restrict a consumer right will apply only to the extent permitted by applicable law.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"t26\">\n<div class=\"clause-no\">26<\/div>\n<div>\n<h2>Intellectual Property<\/h2>\n<p>Website content, design, text, graphics and other materials may be protected by intellectual-property rights. Use of the website does not transfer ownership of those rights.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"t27\">\n<div class=\"clause-no\">27<\/div>\n<div>\n<h2>Liability<\/h2>\n<p>Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law. Subject to mandatory law, liability is limited to the extent reasonably permitted for losses directly connected with the relevant transaction or website use.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"t28\">\n<div class=\"clause-no\">28<\/div>\n<div>\n<h2>Privacy<\/h2>\n<p>Personal data is handled in accordance with the Privacy Policy and Cookie Policy. Privacy questions can be sent to privacy@qavureli.com.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"t29\">\n<div class=\"clause-no\">29<\/div>\n<div>\n<h2>Changes<\/h2>\n<p>These Terms may be updated from time to time. The version shown with the current Last updated date applies from its stated update date, subject to applicable law and rights relating to existing orders.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"t30\">\n<div class=\"clause-no\">30<\/div>\n<div>\n<h2>Contact<\/h2>\n<p>General support: support@qavureli.com. Privacy contact: privacy@qavureli.com. Registered address: No. 89-33, Cijian Village, Ciqikou Subdistrict, Shapingba District\nChongqing Municipality Chongqing Municipality 400031\nChina.<\/p>\n<\/div>\n<\/section>\n<div class=\"footer\">Mandatory Statutory Consumer Rights remain unaffected.<\/div>\n<p><\/main><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Terms of Use | Legal \/ 06 Last updated: Terms of Use The terms that govern website use, orders, payment, delivery, returns, refunds and applicable statutory consumer rights. 01. Scope02. Website Use03. Product Information04. Prices and Taxes05. Orders06. Order Acceptance07. Processing08. Cancellation09. Address Changes10. Payments11. Shipping Fees12. Free Shipping13. Dispatch14. Estimated Delivery15. Tracking16. Customs and …<\/p>\n<p class=\"read-more\"> <a class=\" thunk-readmore button \" href=\"https:\/\/qavureli.com\/bsite\/terms-of-use\/\"> <span class=\"screen-reader-text\">Terms Of Use<\/span>Read More<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-20581","page","type-page","status-publish","hentry","thunk-woo-product-list","opn-qv-enable","th-shop-mania-woo-hover-","open-single-product-tab-horizontal","open-shadow-","open-shadow-hover-"],"_links":{"self":[{"href":"https:\/\/qavureli.com\/bsite\/wp-json\/wp\/v2\/pages\/20581","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/qavureli.com\/bsite\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/qavureli.com\/bsite\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/qavureli.com\/bsite\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/qavureli.com\/bsite\/wp-json\/wp\/v2\/comments?post=20581"}],"version-history":[{"count":2,"href":"https:\/\/qavureli.com\/bsite\/wp-json\/wp\/v2\/pages\/20581\/revisions"}],"predecessor-version":[{"id":24363,"href":"https:\/\/qavureli.com\/bsite\/wp-json\/wp\/v2\/pages\/20581\/revisions\/24363"}],"wp:attachment":[{"href":"https:\/\/qavureli.com\/bsite\/wp-json\/wp\/v2\/media?parent=20581"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}

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<\/p>\n